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Research papers

Banking on quality

Quality Management in Banking, as well as other financial industries, is increasingly being recognized for its strategic importance in meeting today's intense competitive pressures for high quality of service, greater productivity, at reduced costs....

Catalogue: Seminar 1985: Assessing And Improving The Quality Of Financial Services
Author: Walter H Boehling
February 1, 1985
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Citation

Boehling, W. H. (1985a, February 01). Banking on quality. ANA - ESOMAR. Retrieved April 28, 2024, from


https://ana.esomar.org/documents/banking-on-quality